Bet365 Rules and Regulations in IndianBet365 rules and regulations in India set out the legal conditions for your use of the official website and mobile applications.

These general terms govern your use of the betting services in India and form a binding legal agreement between you and the operator of the platform. By accessing the website, mobile site or apps, opening an account, completing registration, depositing funds, placing a bet, or claiming a bonus, you confirm that you have read, understood, and accepted these terms and conditions.

### User eligibility and registration in IndianTo hold an account and place bets from India you confirm that:

• You are at least 18 years old or higher if your state or Union Territory sets a higher age for gambling.
• You are legally capable of entering into a binding contract under Indian law.
• You are accessing the services only from locations where online betting is not prohibited and you take full responsibility for checking that betting on an online event is allowed in your jurisdiction.
• You are not a resident of a state that has imposed a ban on online betting or online games for stakes, such as certain states that have specific gambling restrictions.
• You are registering the account in your own name and on your own behalf, not for any third party.

During registration you must provide accurate, up to date and complete details, including name, date of birth, address, contact details and any other information requested. The operator may require you to verify these details through Know Your Customer checks. Providing false or misleading information may lead to immediate suspension or closure of your account and cancellation of bets.

### Acceptance and changes to the termsnBy using the services you agree that the terms and conditions may be updated from time to time to reflect legal, regulatory, technical, or operational requirements. Any material change will be published on the terms page and may be notified through the platform or by email. Your continued use of your account or placement of bets after such changes take effect amounts to acceptance of the revised terms. If you do not agree to a change, you must stop using the services and request account closure.

### Proper use of the platform and servicesnYou agree to use the platform only for lawful betting and gaming in line with these terms and applicable Indian laws and regulations. In particular, you agree that you will not:

• Use the services for any illegal purpose or in a manner that infringes any law, regulation, court order, or regulatory requirement in India.
• Use bots, scripts, automated systems, or devices to place bets or access the account.
• Tamper with, hack, attempt to gain unauthorised access to, or disrupt the website, mobile apps, servers, or any other technology used to provide the services.
• Collude with other customers or any third party to gain an unfair advantage in betting or to manipulate an event.
• Open, use, or control more than one active customer account, unless expressly approved in writing.

Violation of these use rules may result in restriction, suspension, or permanent closure of your account, voiding of bets, and reporting to relevant authorities where required.

### Intellectual property and content protectionnAll content on the platform, such as logos, trade marks, graphics, text, odds displays, event data, software, and tools, is protected by intellectual property laws. You receive a limited, non exclusive licence to access and use this content for personal betting and account management only. You may not:

• Copy, reproduce, share, or distribute any part of the website or apps for commercial purposes.
• Modify, reverse engineer, decompile, or attempt to derive source code from any software used in the services.
• Use the brand name, trade marks, or any content for advertising, endorsements, or other unauthorised purposes.

### Limitation of liabilitynTo the maximum extent permitted under Indian law, the operator will not be liable for:

• Losses arising from your failure to safeguard your login details or account.
• Bets placed by you on the basis of your own interpretation of odds, statistics, or event information.
• Technical faults, system errors, or communication failures that arise from your equipment, internet provider, or telecommunications network.
• Indirect, consequential, or special damages, such as loss of profits, opportunity, or goodwill, even if notified of the possibility.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Indian law. Your statutory rights, if any, remain unaffected.

### Governing law and jurisdiction for India usersnSubject to local public policy and mandatory rules, these terms and your use of the services from India are governed by the laws that apply to the operation of the platform, along with any overriding provisions of Indian law that cannot be contracted out of. Any dispute relating to your account, any bet, or these conditions may be subject to the jurisdiction specified by the operator and may also be subject to dispute resolution or complaints mechanisms described elsewhere in these terms.

These general betting rules explain how bets are accepted, settled and managed for India customers and form part of your legal agreement once you use the services. You should read this section before placing any bet on an event, including sports, casino style games, or other markets.

### Eligibility to place bets from IndianYou may only place bets if:

• Your account is active, verified as required, and not suspended or self excluded.
• You satisfy the age and legal eligibility rules described in the general terms.
• Online betting is allowed in the jurisdiction from where you place the bet.
• You place bets on your own behalf and not for another person or organisation.

The operator may request additional documents before accepting or settling bets, particularly where responsible gambling or anti money laundering checks are required.

### Bet acceptance and confirmationnA bet is considered offered when you select your desired event, market, and odds, enter a stake, and submit the bet through the betting slip. A bet is considered accepted only when:

• The bet appears in your betting history as accepted, and
• A unique bet reference number is generated by the system.

If you are in doubt whether a bet has been accepted, you must check your account history rather than relying on the betting slip screen alone. The operator reserves the right to refuse, partially accept, or limit any bet for regulatory, integrity, or risk management reasons.

### Minimum and maximum bet limitsnFor each market or event the platform may set:

• A minimum stake per bet.
• A maximum stake per bet.
• A maximum winning limit per bet, event, customer, or day.

Limits can vary by sport, league, event type, market, and customer profile. Information on relevant limits will be displayed on the bet slip, market rules, or account pages where feasible. The operator may reduce limits or stake sizes without prior notice in order to manage exposure or comply with legal and regulatory obligations.

### Odds, results, and settlement of betsnOdds reflect the price at which a bet is offered at the time you submit it. Once a bet is accepted, your odds are normally fixed and subsequent changes in odds do not affect your placed bet. For certain in play betting markets, odds may change rapidly and acceptance will depend on live confirmation from the system.

Bets are generally settled on the official result of the relevant event. This may be based on:

• Official competition rules and announcements by the governing body.
• Official match reports, scorecards, or result feeds.
• In the absence of an official result, reliable publicly available data sources.

If the official result is later amended for disciplinary or administrative reasons, the original settlement is usually not changed, except where explicit rules state otherwise. Detailed sport specific or game specific rules may apply and should be read before placing a bet.

### Calculation of wins and lossesnYour return on a winning bet is generally calculated as:

• Stake multiplied by the settled odds, for straight bets.
• Product of odds for all selections, multiplied by stake, for accumulators, subject to any applicable bonus or cap rules.

Losses on a settled losing bet are limited to the stake you have placed, unless you have agreed to any additional charges such as service fees that apply under separate rules. All amounts are credited to or debited from your account balance once settlement is processed.

### Voids, cancellations, and bet adjustmentsnA bet may be voided or cancelled and stake returned in situations such as:

• The event is postponed, abandoned, or cancelled, and the specific market rules state that bets are void in such cases.
• Bets are accepted in error after an event has started when pre match betting only is allowed.
• Bets involve an obvious or palpable error in odds, market listing, or event details that a reasonable person would identify as a mistake.
• Integrity concerns exist for the underlying event, including suspected match fixing, unlawful influence, or regulatory intervention.

Where a component of a multiple bet is voided, the affected leg is normally settled at odds of 1.00 and the remainder of the bet continues, except where rules specify that the entire bet is void.

### Restrictions on bets and marketsnBetting may be restricted or suspended for:

• Regulatory reasons, such as local prohibitions on certain types of event or betting product.
• Integrity protection, including suspicious betting patterns or information about an event.
• Technical or trading reasons, such as system maintenance or major price movements.

The operator may also impose individual restrictions on certain accounts, including bet limits, exclusion from particular bonuses or promotional bets, or closure of access to some markets, to comply with responsible gambling obligations, legal requirements, or internal risk policies.

### Cash out and early settlementnWhere available, a cash out function may allow you to settle a bet in full or part before the underlying event is completed. Cash out is not guaranteed for any bet and may be removed, suspended, or declined in cases such as market suspension, technical issues, or regulatory reasons. The amount offered under cash out is determined by live odds and market conditions at the time the option is requested. Once you confirm a cash out and it is accepted by the system, the bet is settled at that value and cannot be reversed.

These payment rules apply to all deposits into and withdrawals from your betting account in India. By using any payment method you accept these conditions, in addition to the terms of the payment provider and applicable Indian banking, foreign exchange, and anti money laundering laws.

### Funding your account in IndianYou may fund your account using the payment methods that are offered for India at the relevant time. These can include:

• Local and international cards, subject to bank policies.
• Selected e wallet services.
• Bank transfers or other locally available payment instruments.

Availability of any option depends on your location, verification status, and regulatory environment. The operator does not guarantee that any method will remain available at all times.

You agree that:

• All deposits are made from payment instruments registered in your own name.
• You are responsible for complying with your bank or provider rules, including any limits on transactions related to betting or gaming.
• You will not attempt to charge back, reverse, or deny deposits except where legally justified.

### Deposit limits, fees, and processing timesnFor each method there may be minimum and maximum deposit amounts per transaction, per day, or per month. Details will be displayed in the cashier or help pages as relevant for India. The operator may adjust these limits due to regulatory, security, or risk considerations.

Deposits are typically credited to your account balance once the operator receives confirmation of successful payment. Actual processing times depend on the payment provider, banking channels, and any additional checks that may be required. Fees, if any, will be disclosed before you confirm a transaction, although your bank or e wallet may impose its own separate charges.

### Withdrawal rules and verificationnYou may request withdrawals of available funds subject to:

• Completion of any mandatory Know Your Customer verification, including identity, address, and source of funds checks.
• Fulfilment of any conditions that apply to bonuses, promotional bets, or free bet offers.
• Compliance with Anti Money Laundering and foreign exchange obligations.

In line with general regulatory expectations, withdrawals should preferably be directed to the same payment method used for deposit, wherever feasible. Where that is not possible, an alternative method may be requested, subject to additional checks.

Minimum and maximum withdrawal limits may apply by method and customer profile. Requests may be processed individually or combined over a period. Some withdrawals may be subject to internal review, in which case processing times may be extended to complete required checks.

### Transaction monitoring and restrictionsnThe operator monitors deposit and withdrawal activity to ensure that payment flows are consistent with legitimate betting use and relevant Indian and international standards. You agree that:

• Transactions that appear inconsistent with your betting pattern, financial profile, or stated occupation may be reviewed in detail.
• Documentation or clarification may be requested before a withdrawal is processed.
• Limits may be imposed on total transaction volumes over specified periods.

If unlawful or abusive behaviour is suspected, such as using the account primarily for payment processing, money movement, or currency exchange, the operator may delay or refuse a transaction, close the account, or report activity to relevant authorities.

### Currency, exchange rates, and roundingnYour account will be maintained in a currency shown at the time of registration or as later updated subject to approval. If you use a payment method in a different currency, conversion may occur at rates determined by your bank, payment provider, or the operator, as applicable. You accept that:

• Exchange rates may fluctuate between the time of deposit, betting, and withdrawal.
• Gains or losses due only to currency movement are your responsibility.
• Minor differences due to rounding may appear on statements and bet settlements.

### Payment disputes, chargebacks, and cancellationsnIf you dispute a transaction, raise a chargeback, or otherwise reverse a payment related to your betting account, the operator may:

• Suspend or close your account pending investigation.
• Recover any amounts that have been credited from the disputed transaction and any fees incurred.
• Void bets or cancel bonuses funded by such transactions where justified.

You may request cancellation of a pending deposit or withdrawal only where technical or regulatory conditions allow. Once a deposit is successfully credited or a withdrawal has been processed by the operator or payment provider, it generally cannot be cancelled. Any ongoing dispute regarding a payment will be handled in line with applicable banking, card network, and legal rules.

### Tax considerations for India usersnYou are responsible for complying with any personal tax obligations that arise from your betting activity, including any income tax on winnings or deductions at source that may be required under Indian law. Where the operator is required by law to deduct or report taxes or other charges, amounts credited to your account or paid as withdrawals may be adjusted accordingly.

By holding an account you acknowledge that betting involves financial risk and that you should only bet amounts you can afford to lose.

### Principles of responsible playnYou agree to:

• Treat betting as a form of paid entertainment and not as a source of income or financial planning.
• Set personal limits for time and money spent and respect those limits.
• Avoid betting when under the influence of alcohol, drugs, or strong emotional distress.
• Monitor your behaviour for signs of loss of control, such as chasing losses or hiding your betting from family members.

### Account tools for controlling your bettingnThe platform offers a range of tools intended to help you manage your use of services, which may include:

• Deposit limits: You can set daily, weekly, or monthly limits on how much you deposit into your account. Once reached, further deposits during the period are blocked.
• Stake or loss limits: In some cases you can limit the amount you bet or lose over a given timeframe.
• Time out or cool off: You can temporarily suspend access to your account for a chosen period, during which betting and bonuses are not available.
• Self exclusion: You can request closure of your account for a longer minimum term, during which you will not be allowed to reopen the account or create a new one.

These tools may be adjusted over time in line with responsible gambling policies and regulatory requirements in India and other applicable jurisdictions. Increases to limits may not take effect immediately to prevent impulsive decisions.

### Identifying problem gambling behaviournWarning signs that you may be developing a gambling problem include:

• Spending more time or money on bets than you planned.
• Borrowing or selling possessions to fund betting.
• Ignoring work, studies, or family responsibilities due to betting activity.
• Feeling anxious, depressed, or irritable when you cannot bet.
• Repeatedly chasing losses by increasing stakes or frequency.

If you recognise these signs, you should stop betting and use the tools available in your account to restrict or close access. You may also wish to seek independent support.

### Support and assistance resources in IndianIf you are concerned about your betting or that of someone close to you, professional help may be useful. While national level regulation of online betting is still evolving, India residents can approach:

• Mental health professionals, such as psychiatrists or psychologists, experienced in addiction.
• Local hospitals or clinics that offer counselling services.
• International support organisations that provide confidential help through online chat, email, or helplines, such as Gamblers Anonymous and similar groups.

The platform may also provide links to external responsible gambling organisations and self assessment tools. These services operate independently and are not controlled by the operator.

### Protection of minorsnGambling for money is strictly restricted to adults under Indian law and platform policy. To protect minors:

• Registration requires confirmation of age and identity, and further documents may be requested.
• You must not share your login details or allow any minor to access your account.
• You should use parental control software on devices that minors may use to prevent access to betting services.

If it is discovered that an account is used by a person under the legal age, the account may be closed, bets may be voided, and any remaining balance handled in line with applicable legal rules.

The operator follows policies and procedures designed to prevent misuse of the platform for money laundering, terrorist financing, or other unlawful financial activity.

### Legal and regulatory obligationsnThe platform complies, as applicable, with:

• Indian laws and regulations dealing with prevention of money laundering and unlawful funding.
• Requirements imposed by regulators, financial institutions, and payment providers that support the services.
• International standards on customer due diligence and monitoring of financial transactions.

These rules may require collecting, verifying, storing, and sharing customer data and transaction information with competent authorities where legally mandated.

### Know Your Customer (KYC) verificationnTo meet legal requirements and protect the integrity of services, KYC checks may be carried out at registration, before payments, or at any time later. You may be asked to provide:

• Proof of identity, such as a passport, Aadhaar card, PAN card, or other government issued document.
• Proof of address, such as a utility bill or bank statement.
• Proof of ownership of payment methods used, such as copies of cards or account statements.
• Information and evidence about the source of funds or wealth where transaction volumes are significant or patterns require clarification.

Failure to provide satisfactory documents or information may lead to refusal of deposits, blocking of withdrawals, temporary suspension, or closure of your account.

### Transaction monitoring and suspicious activity detectionnTransactions are monitored using risk based systems and controls that take into account:

• Size, frequency, and pattern of deposits and withdrawals.
• Use of multiple payment methods, cards, or accounts that do not match your profile.
• Limited or no betting activity in relation to size and timing of transactions.
• Links between accounts that may suggest use of third party or mule customers.

Where unusual or suspicious activity is detected, the operator may:

• Request additional documentation or explanation.
• Delay settlement of bets, deposits or withdrawals while checks are conducted.
• File mandatory or voluntary reports with relevant financial intelligence units, regulators, or law enforcement agencies, subject to applicable law.

You acknowledge that the operator is generally not allowed to inform you when a formal suspicious transaction report is submitted.

### Consequences of breaching AML rulesnIf it is believed that your account is being used in a way that breaches anti money laundering or counter terrorism financing obligations, the operator may, to the extent permitted by law:

• Restrict, freeze, or block access to your account and funds.
• Void bets and confiscate balances where required by law or regulator direction.
• Terminate the relationship and close your account.
• Provide information and evidence to relevant authorities for investigation and possible prosecution.

You are responsible for ensuring that all funds used on the platform come from lawful sources, are owned by you, and are not intended for any illegal purpose.

This privacy policy section explains how personal data of users in India is collected, used, stored, and protected when accessing betting services. By creating an account or using the platform you consent to the handling of your information in line with these terms and applicable data protection rules.

### Types of personal data collectednThe operator may collect and process the following categories of data:

• Identification data: name, date of birth, gender, nationality, identification numbers.
• Contact details: postal address, email address, phone numbers.
• Account information: username, encrypted password, security questions, account preferences, bonus choices.
• Financial data: payment method details, transaction history, bet history, balances and payout records.
• Technical data: IP address, device identifiers, browser type, operating system, access times, and log information.
• Usage data: pages visited, events and markets viewed, time spent on services, interaction with offers and bonuses.

Where required, sensitive documents and information may also be collected for KYC and anti money laundering checks, such as copies of identity proofs, address proofs, and bank statements.

### Purposes and legal basis for use of datanPersonal data is processed for purposes that include:

• Creating and managing your account, including registration, login, and user support.
• Verifying your identity, age, address, and eligibility to use betting services.
• Processing deposits, bets, bonuses, and withdrawals, and maintaining accurate records.
• Fulfilling legal and regulatory duties, such as anti money laundering, responsible gambling, and reporting obligations in India and other relevant jurisdictions.
• Detecting and preventing fraud, abuse of bonuses, misuse of accounts, account takeover, or other security threats.
• Improving services, odds displays, event offerings, and customer experience through analysis of aggregated data.

The legal basis may include performance of contract, compliance with legal obligations, legitimate interests of the operator or third parties, and where required, your consent.

### Sharing of personal datanYour data may be shared, to the extent necessary, with:

• Group companies involved in providing betting and account services.
• Payment processors, banks, and financial institutions used to complete your deposits and withdrawals.
• Identity verification providers and credit reference agencies for KYC and fraud prevention.
• Regulatory authorities, law enforcement, courts, and government agencies where required by law.
• Professional advisers such as auditors, lawyers, and consultants, subject to confidentiality duties.

Data transfers may occur to countries outside India. In such cases, appropriate safeguards are implemented in line with applicable data protection standards.

### Data retentionnPersonal data is retained for as long as needed to fulfil the purposes for which it was collected, including:

• The term of your account and a period after closure to address complaints, disputes, or legal claims.
• Statutory periods under anti money laundering, tax, and regulatory rules that require records to be stored for a minimum duration.

Once data is no longer required and no legal retention obligation applies, it will be deleted, anonymised, or archived securely.

### Your data protection rightsnSubject to applicable law, you may have rights to:

• Access personal data held about you and receive information about how it is processed.
• Request correction of incomplete or inaccurate information.
• Request deletion or restriction of processing where legal conditions are met.
• Object to certain types of processing, including direct marketing, where applicable.
• Withdraw consent at any time where processing is based on consent, without affecting prior lawful use.

To exercise these rights you may contact customer support or the designated data protection contact, providing any requested identification details. Some rights may be limited by legal, regulatory, or security requirements.

### Cookies and similar technologiesnCookies and related tools may be used to:

• Enable login sessions and secure access to your account.
• Remember your preferences for language, odds formats, and event views.
• Collect aggregated statistics about use of services for improvement.
• Support responsible gambling and fraud detection mechanisms.

You may manage cookie settings in your browser, but disabling certain cookies may affect performance of the website or limit access to some services.

You also have responsibilities for maintaining the confidentiality and integrity of your login details.

### Technical security measuresnThe platform uses a range of technical safeguards that may include:

• Encryption protocols to protect data in transit between your device and the servers, helping to secure login details, payment data, and bet information.
• Firewalls, intrusion detection, and intrusion prevention systems to monitor and block unauthorised access attempts.
• Segregation of networks and systems to limit the impact of security incidents.
• Regular security testing, patching, and updating of software and hardware used to provide services.

Payment processing is carried out through providers that follow recognised security standards for handling card and banking data.

### Account protection and authenticationnTo keep your account secure you must:

• Choose a strong, unique password and keep it confidential.
• Not share your username or password with any person, including family, friends, or third parties.
• Log out after each session, especially on shared or public devices.
• Inform customer support immediately if you suspect that your login details have been compromised or that unauthorised bets or payments have taken place.

In some cases, additional authentication methods such as two factor authentication or one time passwords may be offered or required. Where enabled, you must keep control of any linked devices or applications.

### Monitoring and incident responsenSystems and processes are used to monitor for unusual login patterns, suspicious account behaviour, or technical issues that might affect security. Where a potential incident is identified, the operator may:

• Temporarily suspend access to one or more accounts to prevent further risk.
• Request additional verification before allowing new bets, changes of details, or withdrawals.
• Investigate and, where appropriate, inform you, affected users, regulators, or law enforcement bodies in line with applicable laws.

You agree to cooperate in any security investigation and to provide accurate information about recent activity on your account when requested.

### Your responsibilities for safe usenSecurity of the platform also depends on how you use your devices and internet connection. You should:

• Install and maintain reputable antivirus and security software on devices used to access your account.
• Avoid accessing your account through unsecured public Wi Fi networks where possible.
• Be cautious of phishing attempts, fake websites, or communications that ask you to share your password, payment data, or one time passwords.
• Access the services only through official domains, apps, or links published by the operator.

The operator is not responsible for losses arising from malware, compromised devices, or third party access caused by your failure to safeguard your equipment or credentials, subject to any mandatory rights under Indian law.

### Changes to security measuresnSecurity practices are reviewed and updated in line with technological developments, regulatory expectations, and evolving threats. Significant changes that affect how your data and account are protected may be described in updated privacy or security notices. Continued use of the services after such updates indicates your acceptance of the revised measures.