Bet365 KYC & AML Policy

KYC and AML obligations are applied to confirm user identity, support accurate ID verification and identity check processes, prevent fraud, and combat financial crime in line with Indian and international regulatory requirements. These controls help create a secure betting environment and reinforce fair play and transparency for all users in India.

Key guarantees for users include:

• Fair play and equal treatment of every verified account holder
• User safety supported by strict security measures and transaction monitoring
• Transparency in how personal data and document submission requirements are handled
• Compliance with applicable AML, CTF, and KYC regulatory requirements in India
• Account protection from unauthorised access and financial misuse
• Support for responsible gaming practices linked to verified identities

Each new user is required to complete identity check and ID verification before full access to services, withdrawals, or certain limits is provided. KYC procedures may also be repeated or updated to keep personal data accurate and to address any suspicious activity or risk alerts.

Document categories that may be requested include:

• Government-issued photo identity proof for identity check and ID verification
• Proof of current residential address to support account holder due diligence
• Confirmation of ownership of payment methods used on the account
• Additional documents to clarify source of funds or source of wealth where risk-based assessment requires it
• Self-certified declarations or confirmations needed to satisfy local regulatory requirements

The platform follows structured AML and CTF security measures to prevent money laundering, terrorist financing, and other illegal activity, and to uphold legal reporting obligations in India. Controls are risk-based and include automated and manual checks designed to detect, review, and respond to suspicious activity in a timely manner.

Key AML controls include:

• Ongoing transaction monitoring of deposits, bets, withdrawals, and transfers for unusual or high-risk patterns
• Automated detection rules and alerts for activity inconsistent with the user profile
• Enhanced due diligence for high-risk users, high-value transactions, or complex financial behaviour
• Detailed review of large, frequent, or unusual movements of funds linked to a betting account
• Risk scoring of accounts and activities in line with internal AML policies and regulatory requirements
• Screening of users against applicable sanctions lists and identification of politically exposed persons (PEPs)
• Internal escalation and reporting to competent authorities where suspicious activity or transactions are identified
• Periodic review and updating of AML procedures, security measures, and staff training programs

Certain behaviours and activities are not allowed, as they undermine KYC, ID verification, transaction monitoring, and AML efforts and may breach local law. Any attempt to bypass identity check or misuse personal data or payment instruments is treated as a serious violation.

Prohibited activities include:

• Creating or using more than one betting account per person (multi-accounting)
• Using forged, altered, stolen, or otherwise fraudulent identity documents or proofs of address for document submission
• Any attempt to use the platform for money laundering, terrorism financing, or handling criminal proceeds
• Manipulating systems, odds, bonuses, or technical processes to gain an unfair or unlawful advantage
• Sharing, selling, or giving access to an account to third parties or acting as a front for another person
• Using payment instruments or bank accounts that do not belong to the registered account holder
• Misrepresenting identity, age, place of residence, or any other key personal data
• Facilitating activity for sanctioned persons or attempting to bypass sanctions screening

Non-compliance with this KYC and AML Policy, refusal to cooperate in ID verification, or involvement in suspicious activity may result in enforcement actions under internal rules and applicable law. Sanctions may apply regardless of whether financial crime is finally established if risk levels are considered unacceptable.

Consequences can include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Each user is responsible for providing accurate, complete, and up-to-date personal data during registration and throughout the life of the account. Users must complete KYC identity check and document submission within requested timelines, including any additional ID verification steps, and respond promptly to any request for extra information. Only payment methods legally owned and controlled by the registered account holder may be used for deposits or withdrawals, and users must not permit third parties to transact on their behalf. Any change in key details such as address, name, or banking information should be updated as soon as possible, subject to further verification where required. Users are encouraged to promptly report any suspected unauthorised access, potential misuse of their account, or other suspicious activity to customer support, in support of responsible gaming and account protection.

The platform is committed to fair play and transparency so that all users in India can participate in a safe and regulated environment that respects AML and KYC standards. Identity check, transaction monitoring, and other security measures are designed to be consistent and impartial, supporting user safety and confidence in the integrity of the service.

Core principles guiding this policy include:

• Adherence to KYC, AML, and CTF regulatory requirements and reporting obligations in every relevant jurisdiction
• Protection and confidential handling of personal data and documents used for ID verification and account review
• Continuous monitoring of betting and payment activity to detect and assess suspicious activity
• Prevention of manipulation, collusion, fraud, and other unfair behaviour affecting fair play
• Providing user support and guidance on account protection, document submission, and responsible gaming
• Shared responsibility between the platform and each account holder to maintain a safe and compliant environment
• Equal treatment and consistent application of rules and limits for all users, subject to risk-based assessments and legal obligations